FAQ

How do we get started?

After a phone consultation, we begin with an initial assessment session. During this session, I will ask questions exploring the presenting problem, background history and any other relevant information. This will also allow us to work together to begin creating goals for treatment. Throughout our time working together, these goals can be changed depending what needs have been met and if new challenges arise.

Confidentiality and Privacy

Federal law and professional ethics protect the relationship between a client and a psychotherapist. Information about you or your work with me cannot be disclosed to any third party or entity without your prior written permission to do so.

There are important exceptions to these laws. They are:

  • I am required by law to report suspected or disclosed child, dependent adult, or elder abuse to the appropriate authorities immediately. 

  • If a client is threatening serious bodily harm to another person or persons, I must notify the police and inform the intended victim(s) immediately. 

  • If a client specifically discloses an intention to harm her or himself, I will make every effort to enlist their cooperation in insuring their safety. If they do not cooperate, I will take further measures without their permission that are provided me by law in order to ensure the client's safety.

  • If my clinical records are subpoenaed by a court of law in a legal action involving me or a client, I may be required by that court to disclose information about a client despite my prior agreement with that client to keep the information private and confidential.  

Cancellation Policy

If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay a late cancellation/no show fee.

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For information about Rates and Insurance click here.

Text Message Communications
We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out of text message communications. You may opt out of text messaging at any time by replying to any message with STOP or contacting us at greywalterlcsw@gmail.com. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by Company, and you may opt out of those in a similar fashion.